Frequently Asked Questions about Doggie Daycare, Pet Hotel, & Requirements

What services does Barklandia offer?

Barklandia offers 24 hour pet care. Services include:

Doggie Playcare (also known as daycare)
Basic Grooming
Pet Hotel accommodations

What is required for my dog to participate in Playcare or be a hotel guest?

Guests must be at least 16 weeks old & have received their 1st round of adult vaccinations.
Dogs over 6 months old must be spayed or neutered and be current on all required vaccinations.
Proof of vaccinations must be provided:
- Dog vaccinations: Rabies, DHP and Bordatella. Required.
- Dog vaccinations: K-9 Influenza & Leptospirosis. Strongly Encouraged.
Vaccination records can be emailed to us by clients or veterinary clinics at info@barklandia-pdx.com
In order to determine if a dog is good fit for playcare, each dog must pass a temperament evaluation. Temperament evaluations are conducted by Barklandia staff and are provided at NO COST. Each evaluation lasts 2 - 3 hours and consists of structured and unstructured (but always supervised) playtime with both dogs and staff members. In order for us to truly get a sense your furry friend, we conduct Temperament Evaluations without owners present.

Sounds great! What's next?

Step One: Click the "New Client Sign Up" button on the home page.
Step Two: Fill out all the required areas, and digitally sign the required documents.
Step Three: Contact us to schedule a complimentary 1 - 2 Hour Temperament Evaluation for your furry friend. Owner does not need to be present for the Temperament Evaluation.

Information about Health & Safety

Will my dog be safe at Barklandia?

Safety of our furry guests, their humans, and our amazing staff is our top priority! While animals may sometimes engage in unexpected and unpredictable behavior, we will always work to create a safe environment by:

Ensuring all Playcare and overnight guests pass a thorough temperament evaluation.
Requiring all clients to provide proof of current vaccinations.
Providing separate play areas, as needed, for large dogs and small dogs.
Providing supervision for the playcare floor at all times.

Are there breed restrictions?

Barklandia does not put restrictions on dog breeds. However, dogs with aggressive tendencies or overly fearful dogs may not be a good fit for Playcare. Temperament Evaluations help us get to know your furry friend and help ensure the safety of all guests and staff members.

If my dog fails the Temperament Evaluation, does that mean he or she can't come to Barklandia?

The health and safety of our guests is our top priority. If a dog fails our temperament evaluation, we will be happy to refer you to an experienced trainer that may be able to help overcome behaviors that are hindering your dog’s participation in group play. There may be some instances when a dog does not pass the Temperament Evaluation due to reasons that are non-aggressive in nature. Depending on capacity, we may be able to provide individual playtime and exercise time for these circumstances. A few examples may include:

Guests who may not be interested in participating in group play, but they may enjoy watching the group from a safe distance.
Guests who may be content sleeping by a window in the sun or hanging out with a caregiver in another part of the building.

Why are vaccinations required?

Vaccinations are required because they are our first and best defense against communicable illness and disease. Since socialization with other dogs is such a large part of Playcare, there are no exceptions to this requirement.

What type of floor is used in the Playcare area?

Playcare is a fun and exciting way for dogs to socialize and burn energy. However, all that running, jumping, and chasing can be stressful on their bones and joints. In order to help protect our guests, we use a special rubberized flooring material that helps absorb the impact of active play.

Information about Doggie Playcare

What will my dog do at Playcare?

Doggie daycare and dog boarding means your dog will play chase, run around, socialize with new friends, and get all the exercise they can handle! Of course there's also plenty of time for lounging around and getting tummy rubs! After spending time at Barklandia, your furry friend will come home happy and tired. We also offer dog grooming so your puppy extra clean and fresh! And we all know the only thing better than a tired dog is a clean and tired dog!

Can I stop by to check in on my dog during the day?

Absolutely! We love visitors and hope you will grab a complimentary water, coffee, or soda any time you stop by. A couple of things to keep in mind:

For the safety of our guests, staff, and visitors - we require visitors to be accompanied by a staff member.
We only allow visitors in certain areas. However, we have an open floor plan and you will still be able to see your furry friend from the allowable areas.

Can I check in on my dog online?

You bet! We have several cameras positioned throughout the facility that allow you to view the Playcare area during normal Playcare hours.

Do you have more than one Playcare area?

We have two main Playcare areas. One area is for larger dogs and one is for the tiny tikes.

Information about Pet Hotel Services

Is Playcare included when dogs stay overnight?

All over night stays include as much access to our Playcare Floor that your pooch can handle.

What will my dog's day be like?

In general, your furry friend's day will look like this:

Wake up call and breakfast around 6:00 AM
Potty time and morning refresh around 6:30 AM
Playcare, naps, meals, and potty breaks during normal Playcare Hours. (Meal times scheduled per your directions)
Potty time and evening refresh around 7:30 PM
Bedtime potty break and tuck in around 10:30 PM

Will my dog be comfortable overnight?

Our Pet Hotel is designed to be the 'next best thing' to your own home.

Our entire facility is climate controlled. Perfect for keeping cool on hot summer days and staying warm on cold nights!
Standard suites are 4' x 4' and provide plenty of room for most dogs to stretch out and get a good night's sleep.
Upgraded suites start at 5' x 5' and range up to 8' x 10'. These suites are perfect for those who want extra room to lounge around before bedtime.
Each suite can be single or double occupied.
Each suite comes with a raised pet bed to help facilitate a good night's rest.
For a small fee, you can purchase a Kong Toy and have it filled with peanut butter for an after dinner snack or a beef marrow bone for an extra special treat.

Of course, you are always welcome to bring bedding from home or a favorite snuggle toy!

What should I bring for our dog when he or she stays overnight?

Each dog should arrive with enough food for their stay. All food containers should be clearly labeled with your dogs first and last name.
You are welcome to bring toys, blankets, treats and even your dog’s own bed or crate if you think he or she will be more comfortable with those items. However, even though we take great care to protect all items, we cannot guarantee the return condition of the items.
If we do not already have proof of vaccinations please bring them with you. We cannot allows pets to stay with us for Playcare or overnight without current proof of all required vaccinations.