Terms, Agreements, & Release of Liability

The use of Barklandia’s services in any capacity signifies the acceptance of the terms described below, with or without the signed acceptance of the Client. 

Acceptance of Terms
Use of Barklandia’s services in any capacity signifies acceptance of the terms outlined below, whether or not the Client has provided a signed acknowledgment.

Terms, Agreements, and Release of Liability
In consideration of being permitted to use Barklandia’s services and facilities, I agree to the following:

The staff, owners, agents, officers, volunteers, contractors, and all representatives of Barklandia are collectively referred to as "Barklandia." The individual utilizing Barklandia’s services is referred to as the "Client."

1. Ownership and Authorization

The Client affirms they are the legal owner or authorized agent of the pet(s) listed on their account and have the legal authority to agree to these terms.

2. Risks and Indemnity

The Client acknowledges the inherent risks involved in interactions between humans and animals, as well as among animals. These interactions may result in property damage, bodily injury, or even death. The Client agrees to indemnify and hold harmless Barklandia from both known and unknown risks associated with these interactions.

3. Pet Care and Facility Use

The Client understands that their pet(s) will be housed with other animals during their stay. While Barklandia will exercise due care, inherent risks exist. The Client assumes all responsibilities and liabilities, including veterinary expenses incurred due to their pet’s participation.

4. Liability and Release

The Client releases Barklandia from any liability, losses, or damages to property or injuries to their pet(s), including, but not limited to, sickness, disease, infestation, and death, whether caused directly or indirectly by Barklandia’s operations or unforeseen circumstances. This release includes legal claims, attorney’s fees, and judgments to the maximum extent permitted by Oregon law. If Barklandia, at its sole discretion, elects to reimburse expenses, the maximum payable amount will be $1,000. Reimbursement does not imply fault.

5. Drop-off and Pick-up

Pets may only be dropped off or collected during posted business hours, with the latest pickup time aligning with closing times. Changes to hours may occur without notice. Failure to adhere to this schedule may result in additional charges, including overnight boarding fees.

6. Termination of Stay

Barklandia reserves the right to terminate a pet’s stay at any time. If this occurs, the Client agrees to promptly retrieve their pet or arrange for someone else to do so.

7. Media Consent

The Client permits Barklandia to take photographs and videos of their pet during their stay. These images may be used for advertising or promotional purposes.

8. Payments

All charges, including services, damages, or liabilities, are due at the time of service and will be billed to the Client’s on-file credit card.

9. Policies and Requirements

Barklandia’s policies for boarding and daycare are detailed on the website and in communications and are subject to change. Any updates will be posted accordingly.

10. Overnight Stays
For overnight stays, the Client must provide sufficient food for the duration. If food is not provided, Barklandia may purchase food at the Client’s expense. Policies related to overnight stays are posted online and may be updated without notice.

11. Health Requirements
Pets must be in good health to participate. Barklandia cannot accept pets in poor or declining health.

12. Grooming Services
The Client understands and agrees to the following grooming conditions:

• Grooming involves the use of sharp equipment; accidents such as cuts or scratches may occur. 
• Grooming may reveal or worsen underlying medical issues. 
• Barklandia reserves the right to discontinue grooming if a pet exhibits dangerous behavior or health concerns, with charges applied for the work completed. 
• Flea treatments may be administered at the Client’s expense; complete removal cannot be guaranteed. 
• A muzzle may be used if deemed necessary for safety. 
• Heavily matted coats may require shaving, which could cause skin irritation or other issues. Removal of mats is at Barklandia’s discretion, and post-grooming irritations or hair regrowth issues may occur.

13. No-Show / Missed Appointments

• Cancellations with less than 24 hours’ notice or missed appointments may incur a $50 fee, if the slot cannot be filled. 
• Arrivals more than 15 minutes late are considered missed and will be subject to a fee. Rescheduling is required. 
• Cancellations are only accepted via email or text (971.351.1061). 
• All pets must be current on Rabies, Bordetella, and DHP vaccinations; otherwise, services will be denied. 
• Outstanding fees will prevent future bookings. 
• Payments for missed or late appointments will be processed via the on-file credit card.

14. Medical Treatment Authorization and Cost Responsibility
The Client will be responsible for all costs incurred if transportation to a veterinarian or emergency pet hospital is necessary. These costs may include, but are not limited to the following agreements:

The Client agrees to: 

• Authorize Barklandia to charge up to $1,000 for medical care and related fees, in addition to the Pet Hotel charges, if medical treatment is required. The Client may opt to authorize a higher amount if desired. 
• In the event medical care is needed: 
  • Barklandia will first attempt to contact the owner and/or emergency contact for instructions. If the situation is urgent and contacts cannot be reached, Barklandia will proceed with contacting the veterinarian on file or an emergency pet hospital. 
  • If the veterinarian on file cannot be reached within a reasonable timeframe, Barklandia will seek treatment at the earliest available emergency pet hospital. 
  • A travel fee of $50 will be imposed for each round trip to the vet or emergency pet hospital. 
  • An hourly fee of $50 will be billed for staff time spent at the vet or hospital, charged in 15-minute increments. 
  • A vehicle cleaning fee of up to $400 may be assessed if stains or odors from bodily fluids or functions result from transportation. Photographs of any stains will be provided to the Client.

15.  Liability for Medical Treatment
The Client agrees to indemnify and hold harmless Barklandia and its representatives from any consequences resulting from the decision to seek medical care. The Client authorizes Barklandia to make all necessary medical decisions, including the possibility of euthanasia if deemed appropriate by the attending veterinarian.

The Client acknowledges that this release is binding on their successors, heirs, and legal representatives. Safety precautions implemented by Barklandia do not waive its right to indemnification or alter this release. This Agreement constitutes a full and unconditional release of liability to the maximum extent permitted by law. If any part of this Agreement is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Dispute Resolution and Entire Agreement
In the event of a dispute, Barklandia shall be entitled to recover all costs and expenses, including attorney’s fees. This Agreement supersedes all prior oral or written agreements, representations, or understandings regarding the subject matter herein.