Barklandia's new customer portal

Barklandia is thrilled to announce our new CUSTOMER PORTAL: Gingr! This new software will offer a more flexible and enhanced experience for our clients.

Access Ginger through the Gingr App or online:

The "Gingr For Pet Parents App" is available for download on the Apple App Store and Google Play Store. Use code: 101627 to locate Barklandia after downloading the app.

You can also access Gingr on the web at: https://barklandia-pdx.portal.gingrapp.com

Important Information about this transition:

• Your Gingr login username will be the email address associated with your Pet Exec account.

• You will be prompted to reset your password upon your first login.

• You will also review our updated Terms and Agreements.

• All data from Pet Exec has been transferred to Gingr. However, we recommend reviewing your account carefully, paying special attention to your pet’s information, emergency contacts, and future reservations.

• Please reach out to us via text or email if you have any questions about your account in Gingr. 

• For security reasons, credit card information was not transferred to Gingr. To store a card on file, please add your credit card information within Gingr.

• Text messages from Barklandia will come from: 866.541.5369. You can also text Barklandia at this number. 

If you don’t know the email address that is associated with your account, send us an email or text. You may experience a longer wait time if you call for this information. 

We are here to support you during this transition and we are excited to provide an improved level of service.