Monday - Friday: Check out time is 1:00 PM on Monday through Friday. Pick up after 1:00 PM will incur an Hourly Rate charge up to a Half Day Rate for pick up between 1:00 PM - 6:30 PM. An additional nightly rate charge will be added for any pet not picked up by 6:30 PM. Additional nightly rate charge will be based on size of available hotel suite. Any pet not picked up by 6:30PM will not be available for pick up until the following morning at 7:00 AM (9:00 AM on Saturdays). Additional charges for food will apply. Food will be selected by Barklandia.
Saturday: Check out time is 2:00 PM on Saturday. An additional nightly rate charge will be added for any pet not picked up at the scheduled time. Additional nightly rate charge will be based on size of available hotel suite. Any pet not picked up by the scheduled time will not be available for pick up until the following morning between 10:00 AM - 12:00 PM. Additional charges for food will apply. Food will be selected by Barklandia. Any applicable Sunday Pick Up fees will also apply.
Sunday: Check In and Check Out time on Sunday is between the hours of 10:00 AM - 12:00 PM. There is no charge for check out during these hours. Check In and Check Out outside of these hours is from 5:00 PM - 6:00 PM and will incur an additional fee of $30. An additional nightly rate charge will be added for any pet not picked up at the scheduled time. Additional nightly rate charge will be based on size of available hotel suite. Any pet not picked up by the scheduled time will not be available for pick up until the following morning as per Monday boarding rules.
Late Arrival/Early Check Out: We completely understand that plans can change! However, kennel suite availability is based on the dates that we are provided with and we base other client's booking needs, employee schedules, payroll, and other costs with the assumption that the kennel suites booked will be in use the entire time of the stay. As such, we are not able to credit or refund any portion of the overnight billing charges if you decide to check in after your scheduled arrival date or check out your pet early. No exceptions apply.
Applicable nightly rate plus $5 per night per guest during the dates listed below. A 2 night minimum stay is required. Shorter stays will be put on wait list.
• Spring Break (March 13 - April 2, 2023)
• Labor Day (Sept. 1 - Sept. 5, 2023)
• Thanksgiving Holiday (Nov. 13 - Dec. 3, 2023)
• Winter Holiday (Dec. 17 - Jan 2, 2024)
Barklandia will be closed for Boarding Drop Off and Pick Up on Thanksgiving Day, Christmas Day, and New Year's Day.
Due to the financial impact caused by COVID-19, Barklandia regretfully is no longer able to offer a discount on Pet Hotel nightly rates. However, we still, and always will, PROUDLY support our Military service members by sharing a portion of our profits with WWP®.
Non-Holidays: 50% Deposit required within 3 weeks of arrival. Full refund for cancellations prior to 7 DAYS of arrival date. After this period, deposit will be applied as a credit to owner's account. The Balance Due will be charged at check in.
Holidays: A 50% Deposit is required within 7 days of BOOKING pet hotel if any part of the stay includes a holiday. Full refund for cancellations prior 3 weeks of arrival. After this period, deposit will be applied as a credit to owner's account. The Balance Due will be charged at check in.
Copyright © 2018 Barklandia, LLC - Barklandia Logo and Name are property of Barklandia, LLC - All Rights Reserved. The use of Barklandia's services implies your continued acceptance of Barklandia Terms, Agreements, and Release of Liability.
In order to provide a safe, fun, and engaging environment for our guests, we need to strictly enforce our 24 hour reservation requirement for daycare services. Having enough staff available is paramount to ensuring we are providing high quality services each and everyday. Your assistance is greatly appreciated in helping us maintain our standard of care. Thank you in advance for your understanding and assistance!